FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
What skin types are your face wash and moisturizer suitable for?
Our face wash and moisturizer are formulated to be gentle yet effective for all skin types, including oily, dry, combination, and sensitive skin. Our products are custom formulated with younger skin in mind. No need to worry about active ingredients causing reactions and over exfoliation.
Are your products fragrance-free?
Yes! We are proud to say that all our products are fragrance-free. Our Dew Work Face Wash does have a grapefruit smell, but don't stress, it's naturally derived.
Do your products contain any harmful ingredients?
No, we prioritize the health of your skin and the environment. Our formulations are free from parabens, sulfates, and artificial fragrances. We carefully select high-quality ingredients to ensure they are safe and effective.
How often should I use Dew Work Face Wash?
For best results, we recommend using the face wash twice a day - once in the morning and once at night. This helps to remove impurities and prepare your skin for moisturizer.
Can I use Dew Wonders Moisturizer under makeup?
Absolutely! Our moisturizer is lightweight and absorbs quickly, making it an excellent base for makeup. It hydrates skin without leaving a greasy residue.
How long will it take to see results?
While results can vary depending on individual skin types and concerns, many customers notice improvements within a week of consistent use. For optimal results, we recommend using both the face wash and moisturizer as a part of your daily skincare routine.
Are your products suitable for sensitive skin?
Yes! Our products are designed with young, sensitive skin in mind. However, we always recommend performing a patch test before full application to ensure compatibility with your skin.
Do you offer travel sizes?
Not yet, but it is definitely in our future plans. Follow us on Instagram @TheDewGeneration for updates on our upcoming products. You can also join our email and text lists to stay in the loop!
What is your return policy?
Due to the nature of our products, we are unable to accept returns. However, if your item arrives damaged or defective in any way, we are happy to provide replacements. Please reach out to use within 14 days of delivery about defects or damage. Please refer to our return policy page for more details.
Where can I buy your products?
Our products are available for purchase on our website.
If you have any other questions, feel free to contact our customer service team! We're here to help make your skincare dreams come true!